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TC-00126 : Rerun failed Windchill Payload
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Process Area : Design To Build
Steps To Execute
To manually rerun a failed Windchill Payload without having to create a new ECN, identify the ECN in the \backup subfolder of the XML export payload folder. Copy the ECN File in the backup folder, renaming the copy with a '-1' (or similar) appended to the filename. Ex: ESIResponse_Kimray_Oil_and_Gas_43.xml becomes ESIResponse_Kimray_Oil_and_Gas_43-1.xml Edit the XML payload, being careful to not change anything other than the ECN > ECNHeader > Number field. Add the same suffix that you added to the file name '-1' (or similar) to the Number. Ex: CN-BOM-01912 becomes CN-BOM-01912-1 Save your changes and copy that file back into the parent folder of the where it will automatically be processed by the integration. NOTE: There is a way to trigger the ECN payload to process again inside of NetSuite, but that process hasn't been documented yet at this point by TVG and would take a NetSuite Admin to run.
Expected Results
Once the file has been processed, verify your changes in NetSuite. If you still don't see the changes, go through the normal troubleshooting steps of checking integrationlogs.kimray.com and the NetSuite integration log saved search to look for errors.