View Test Case

TC-07045 : Edit a Sales Order and Enter a Restricted Item then save Sales Order

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Process Area : Store Ops

Steps To Execute

Login as:
Kimray - Field Service Technician
Kimray - Service Supervisor
Kimray - Repair Tech
Kimray - Customer Support Specialist
Kimray - Product Customer Support Technician
Kimray - Product  Customer Support Manager
Kimray - Store Sales
Kimray - Customer Support Specialist - Intl
Kimray - Sales & Service Manager

Step 1: Open Sales Order Created in Test Case ID: TC-1026

Step 2: Enter a Restricted Item as a new line on the Sales Order USE Item: KSL38

Step 3: Save Sales Order

Expected Results


Popup message will alert user with message - "Item(s) you?ve added to the order have geographical restrictions.  Please verify that the ship-to address falls within the allowed region. " A List of Items that are restricted will also be included in the popup.

Sales Order Saved