View Test Case

TC-07048 : Receive Return Authorization

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Process Area : Store Ops

Steps To Execute

Login as:
Kimray - Field Service Technician
Kimray - Service Supervisor
Kimray - Repair TechKimray - Customer Support Specialist
Kimray - Store Warehouse Specialist
Kimray - Customer Support Specialist - Intl
Kimray - Sales & Service Manager

Step 1: Navigate To: RF-Smart ; Client ; Client
Step 2: Click on "RMA Receiving" Function
Step 3: Update Bin To Receive Item into.  Enter "REPAIRS" Step 4: Click the Item to be Received
Step 5: Click on Status and Change to "Needs Repair"
Step 6: Enter The Serial Number
Step 7: Click Submit

Expected Results

RMA is Received. RMA should be $0Item Receipt transaction is created Item must be in the REPAIRS bin with a ""Needs Repair"" status