Fusion Testing
Test Cases
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TC-07050 : Create Standalone RMA Multiple (3) Unknown or Illegible Serial Numbers.
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Process Area : Store Ops
Steps To Execute
Log in as: -Kimray - Field Service Technician -Kimray - Service Supervisor -Kimray - Repair Tech -Kimray - Customer Support Specialist -Kimray - Customer Support Specialist - Intl -Kimray - Sales & Service Manager Step 1: Navigate: Transactions ; Customers ; Issue Return Authorizations Step 2: Enter The Following Criteria: Customer - (For Unit Testing Choose " "Source Control Products") Return Reason Location - (Choose Cleburne Location For Unit Testing) Enter Line item GAJHSN (Enter a Quantity of 3) Ensure Price is Set to $0. Step 3: Save
Expected Results
Return Authorization is created. Amount should equal $0 on the line item(s). Total under Summary should equal $0