Fusion Testing
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TC-07064 : Validate RMA Value is Set to $0
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Process Area : Store Ops
Steps To Execute
Login as: Kimray - Field Service Technician Kimray - Customer Support Specialist Kimray - Customer Support Specialist - Intl Kimray - Repair Tech Kimray - Sales & Services Manager Kimray - Service Supervisor Step 1: Navigate: Transactions ? Customers ? Issue Return Authorizations Step 2: Enter the following mandatory fields: Customer Return Reason: Select Repairs / Exchange or Warranty Location Item being returned Step 3: Click Save
Expected Results
Return Authorization Value Should Be $0