View Test Case

TC-07067 : Create a Sales Order and Work Order for Conversion (Stop CTP from ordering item)

View related Pass/Fail Images

Process Area : Store Ops

Steps To Execute

Login as:
Kimray - Field Service Technician
Kimray - Service Supervisor
Kimray - Repair Tech
Kimray - Customer Support Specialist
Kimray - Customer Support Specialist - Intl
Kimray - Sales & Service Manager
Kimray - Product & Customer Support Technician
Kimray - Product & Customer Support Manager

Step 1: Transactions > Sales Orders > Enter Sales Order
Step 2: Select Customer
Step 3: Select Conversion Item
Step 4: Tick "Create WO" Check box.
Step 5: Click Save

Expected Results

STOP CTP from ordering item through OKC MFGDemand for parts not in stock on the work order should be created.  Promise Date and Expected Ship date should be populated with realistic dates