Fusion Testing
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TC-07082 : Create an activity from customer call
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Process Area : Store Ops
Steps To Execute
Log in as: Kimray - Product & Customer Support Technician Kimray - Product & Customer Support Manager" Step 1: Locate Customer in Global Search Step 2: Click on the Communication Subtab Step 3: Click on the "Acitivities" Sublist Step 4: Choose an Activity Button Step 5: Enter Relevant Details Step 6: Click Save
Expected Results
Activity is saved to the customer account