View Test Case

TC-07098 : Edit the items on a work order (include a resale item)

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Process Area : Store Ops

Steps To Execute

Login as:
Kimray - Field Service Technician
Kimray - Service Supervisor
Kimray - Repair Tech
Kimray - Customer Support Specialist
Kimray - Customer Support Specialist - Intl
Kimray - Sales & Service Manager
Kimray - Store Warehouse Specialist

Step 1: Locate Work Order in Global Search and Click Edit
Step 2: Update Component(s) on Work Order. Include at least 1 resale item
Step 3: Click Save

Expected Results

The work order should save with edits to the BOM.