Fusion Testing
Test Cases
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TC-07201 : Search for a Customer
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Process Area : Store Ops
Steps To Execute
Log in as: Kimray - Field Service Technician Kimray - Customer Support Specialist Kimray - Customer Support Specialist - Intl Kimray - Marketing Kimray - Product & Customer Support Manager Kimray - Product & Customer Support Tech Kimray - Product Manager Kimray - Repair Tech Kimray - Sales & Services Manager Kimray - Service Supervisor Kimray - Store Sales Kimray - Store Warehouse Specialist 1) Customers>Relationships>Customers 2) A List of Customers Loads 3) Use the gray headers to sort the list of Customers to find the one you are looking for OR 1) Search Customer Name, Phone Number, or Email in the global search at the top of the page 2) Click the correct name from the drop down list under Global Search
Expected Results
Successfully locate a customer record