View Test Case

Steps To Execute

Login as:
Kimray - Field Service Technician
Kimray - Customer Support Specialist
Kimray - Customer Support Specialist - Intl
Kimray - Product & Customer Support Manager
Kimray - Product & Customer Support Tech
Kimray - Repair Tech
Kimray - Sales & Services Manager
Kimray - Service Supervisor

Step 1. Opportunities > Transactions > Sales Order

Step 2. Sales Order list loads

Step 3. Find the Sales Order that needs to be edited

Step 4. Click View next to the SO that needs to be resent

OR

Step 1. Enter the Sales Order number in Global Search

Step 2. Click the Sales Order from the drop down under Global Search

Step 3. Sales Order form loads

Once the Sales Order loads:
To Print -
 - Hover over "Printer" icon and select "Print"
 - A new window opens with a pdf of the SO that you can print to your local printer
To Email
 - Hover over the "Actions" drop down and select "Email"
- A pop up window opens with a customizable email form
 - Complete the email to your satisfacation,
 - Click "Merge & Send"
 - Email is sent to tester in the Test environment
 - Email is sent to tester in the Test environment

Expected Results

1) Sales Order is printed or received via email. In Sandbox emails will be received by the users that creates them. No outside emails will be sent

TC-07228 : Resend or Print a Sales Order

View related Pass/Fail Images

Process Area : Store Ops