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TC-10039 : To Be Printed Customers are processed manually

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Process Area : F&A

Prerequisites

Allow Letters To Be Printed is marked on the Dunning subtab of the Customer record.

Steps To Execute

 1.   Run the Consolidated Customer Overdue Balance for Dunning  To Be Printed.  2.   Statement is manually created and printed for customer identified.
3.   Locally saved Dunning Letter Output Template is customized for the customer and printed.
4.   Dunning Letter and Statement are mailed to the Customer.

Expected Results

Dunning Letter Output Template is customized for the specific customer and the Kimray Statement is included with the letter.