Fusion Testing
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TC-13012 : Versapay I need to accurately provide customer payment card with refund in order to apply refund to ONLY original payment card original sales order and original invoice
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Process Area : F&A
Steps To Execute
To to Invoice Click authorize a refund give reason save. Gives RMA2033 go to store operations receive items go back to Versapay roll and refund save CM3449 The press refund payment method confirm last 5 of card number.
Expected Results
refunded back to the customer. I have reached out to Sahil to ensure this is just a sandbox issue and not a real problem with all options for refunds available. This is a sandbox issue will need to retest in Production